Every detail of your playground can be customized—colors, equipment, layout, themes, and more! Just send us your preferences, and our design team will create the best possible layout while ensuring both visual appeal and safety.

Yes! Custom design is one of our premium services—and it’s completely free. However, for designs over 1,500 sqm or those requiring highly complex work, we may charge a design fee.

As soon as we receive your floor plan, we can begin. The design process typically takes 7–15 days.

Absolutely! It’s one of the most important details for accurate planning. Let us know your maximum budget, and we’ll design and quote accordingly.

Once you contact our sales team, we’ll gather all your project details and requirements. After receiving your floor plan and preferences, we’ll create a customized design. Once you approve the final version and the deposit is received, we’ll sign the contract and start production.

Shipping time depends on your location. Here are some general estimates: Africa: 35–40 days; North America: 20–40 days; South America: Around 40 days; Southeast Asia: 5–10 days; Central Asia: Around 25 days. For an exact estimate, please contact us with your destination port.

Shipping costs depend on the size of the shipment, the destination, the season, and applicable tariffs. For FOB (Free on Board) shipping, the cost usually ranges from $2,000 to $6,000 USD per container. For a precise quote, please get in touch with us.

DDP (Delivered Duty Paid): Door-to-door delivery, more convenient but more expensive.
FOB (Free on Board): We deliver to your nearest port, and your local broker handles customs and final delivery. It's usually more cost-effective. If you’re on a tight budget, choose FOB. If you prefer a hands-off experience and have a higher budget, choose DDP.

Yes! Many experienced importers arrange their own shipping. Just inform us in advance and we’ll coordinate the handover at our factory. We can also join a group chat with your shipper for smooth communication during loading.

There’s plenty to prepare while waiting for the equipment to arrive, such as applying operation certificate, interior decoration and setup, hiring staff, finalizing your pricing, branding, and marketing. If you're a first-time operator, our team will send you the helpful guidance.

Yes. For most small to medium-sized projects (under 500 sqm), we provide detailed installation support including：Step-by-step PPT manuals, Instructional videos and diagrams, a dedicated online group with our technicians to answer any questions in real time. This is a cost-effective and efficient solution for many clients.

Absolutely. For larger or more complex projects, or if you prefer direct assistance, IFunPark technicians can travel to your location to assist with installation and train your local staff. The cost includes: Round-trip flight tickets, accommodation and meals (provided by the client), daily wage of $150 per technician.

Yes. Regardless of their experience, our technicians will guide your workers step-by-step—whether online or in person—and are available 24/7 for support.
IFunPark has successfully supported over 500+ installations worldwide. We take full responsibility for every project under our name and truly appreciate our clients’ continued trust.

Precision. Installation is the final step, but it's critical to achieving the full beauty and safety of the playground. The worker must be detail-oriented, as even small adjustments can impact both the appearance and long-term safety of the equipment.

It depends on your project's size, complexity, and available manpower. As a general indicator: each 100 sqm takes around 1 week. For a more accurate timeline tailored to your project, please contact us directly.

We accept bank wire transfers (T/T) and credible Letters of Credit (L/C). A 30% deposit is required before production, and the remaining 70% balance must be paid before shipment. Please note that illegal black money are strictly not accepted.

The quotation includes all playground equipment shown in the design, such as floor mats, shoe cabinets, and other requested items sourced from China. A detailed product list will be provided for clarity.

No. The total cost includes only the equipment and shipping fees. As a reputable enterprise, IFunPark upholds legal standards and ethical business practices. All pricing is transparent and communicated in advance.

Yes, we provide official documents including proforma invoices, commercial invoices, and packing lists as required for your records and customs clearance.

Absolutely. IFunPark operates under a legal business license, factory recognized as a high-tech enterprise by the Chinese government. We have served customers worldwide with a solid reputation for trust and reliability.

Aiming to be a leading for playground industry, for each component, IFunPark use top material and high thickness-standard above most manufacturer competing with us, which does not only steady and durable, but also fire-retardant, being able to reduce the least trouble in maintenance.

Yes, our equipment complies with EN1176, ASTM, TUV Rheinland that allow us to ship to USA and Europe and all the countries in the world. Besides that, IFun factory is ISO9001 certified and keep updated by time.

IFunPark offer 1-year warranty for all our indoor playground equipment, covering any manufacturing defects in materials or workmanship under normal use, we will send you the broken part for free. It does not cover damage caused by obvious improper misuse.

Once you order from IFun, our support is for lifetime. Even after the warranty period, you can contact us for technical guidance or to order replacement parts at a reasonable cost.

Generally, you should prepare at least 3 months in advance to set up a playground. For >2 weeks for design, >4 weeks for production, plus shipping and installation time. To meet important opening dates (like holidays), we recommend starting early to catch peak revenue opportunities.

It depends on your local market and personal situation. In general, playgrounds are a high-ROI business with great potential. However, success depends on factors like location, competition, budget, and execution. Our team can help you analyze and decide.

Absolutely. We’ve helped many first-time entrepreneurs build successful indoor playgrounds from the ground up. The IFunPark team offers hands-on guidance, proven strategies, and industry insights to help you avoid mistakes and succeed.

Yes! IFunPark welcomes partnerships. If you're introducing projects, promoting our brand, or expanding into your region, we’re happy to support you with premium products and strong after-sales service. Let’s grow together!

Of course! We offer airport pickup and factory tours in Guangzhou. Despite biased media, China is a safe and friendly country, and we’re excited to welcome you as friends and business partners.

IFunPark is a leading manufacturer of indoor playground equipment, trampoline parks, and game machines. Our factory is located in Guangzhou, China, with over 20,000 sqm of production space and a dedicated design team.

We’ve been in the industry for over 18 years, with more than 1,500 successful projects completed worldwide. Our experience covers projects of all sizes—from small local startups to large international chains.

Our materials and after-sales service are among the best!—that’s what our team feel proud of the most. Beyond high-quality equipment, we provide valuable business advice tailored to each project, because our mission isn’t just to sell products, but to help our clients build thriving playground businesses.

Yes! We’ve worked with clients in over 100 countries, whether you're a new investor or an established chain brand, we’re experienced in adapting to different markets and requirements. We also respect the culture and adopted to the time-lag, respond your request even if it’s off time in China.

Our vision is to become a globally respected playground brand that helps clients succeed while creating safe, joyful spaces for children everywhere. We aim to build long-term trust and grow together with our clients—project after project.